Is Delivery Required?
Nope. You can either pick up at our convenient South Bay location, or you can request that the items be delivered to and picked up from you.
What areas do you serve?
We serve most locations in Los Angeles county. If you would like to find out if we deliver to your zip code, please fill out your location information in the inQUIRE form. Remember, you can always pick up your rental collection yourself!
What is included in the rental packages?
Once you click on your desired collection, we will list, and picture all the items that can be included in your package. Once you tell us your estimated guest count, we will customize the quantities for your needs. We will even send with you a detailed checklist of all the items you rented, and tips and tricks on how to execute a flawless setup.
Can I modify the packages in any way?
Yes! Let us know if there is anything within our packages that you may not need, and we can customize a quote for you. We package them for your convenience, but if you prefer to hand select your inventory, you may do that too.
What is the rental return policy?
Your packages will need to be returned or scheduled for pickup the day after your event. All dishware, drinkware, and flatware must be washed. Please ask for our Rental Policy for more information.
How will I know how to set everything up?
We pre-arrange and package your decor by table for the easiest setup possible. Each party collection is sent with photos, tips, and tricks on how to make your party setup spectacular. If you prefer not to set up yourself, you can request to have someone come set up the party decor for you in the inQUIRE form.
How far in advance should I reserve my rental?
Due to our specialized and passionately curated rental packages, our individual collection availability is generally limited to one rental per weekend. We rent our collections on a first come, first served basis, so reserve your collection as soon as possible. Our collections book up quickly!
Can I request a new theme or collection?
Yes! We are always looking to expand upon our collections, so it is possible that we could execute a new theme that you are looking to have for a party. The best part is, if we decide to create your collection, you will receive a "new theme discount" if you allow inJOY to photograph the event! To request a new theme, please visit our inQUIRE form!